About Us
Your Home, Your Glow
We help South Africans create homes they love coming back to.
LumiLiving started with a simple idea: everyone deserves a home that feels good — without paying a fortune for it. What began as a search for better lighting has grown into a curated collection of products designed to light up, style, and simplify your space.
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Lighting Solutions
From desk lamps to ceiling lights — functional, beautiful, energy-efficient.
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Ambiance & Decor
Night lights, mood lamps, diffusers, and decor that transforms any room.
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Outdoor & Security
Solar-powered garden, pathway, and security lighting built for SA conditions.
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Accessories & Tech
Power banks, selfie gear, smart gadgets — the extras that make life easier.
What makes us different
Curated, not mass-listed
Every product is hand-picked and tested. We sell what we'd use in our own homes.
Built for South Africa
We know load shedding, we know the climate, and we price for the local market. Free shipping on orders over R699.
We stand behind everything
6-month warranty, 30-day returns, and real humans answering your emails within 24 hours.
Fast, reliable delivery
3-5 business days nationwide. Every order tracked from checkout to your door.
Frequently Asked Questions
Can I collect my order from your warehouse?
We currently operate as an online-only store and don't offer in-person collection. All orders are shipped directly to your door.
What are the delivery options and lead-times?
Standard delivery takes 3-5 business days within South Africa. You'll receive a tracking link via email as soon as your order ships.
How much does shipping cost?
Free shipping on orders over R699. Orders below R699 have a flat shipping fee calculated at checkout based on your location.
Do you ship internationally?
We currently ship within South Africa only. International shipping is on our roadmap.
How do I track my package?
Once shipped, you'll receive an email with your tracking number. You can also track your order anytime at Track Your Order.
What is your returns & refund policy?
30-day hassle-free returns. If you're not happy with your purchase, contact us and we'll arrange a return for a full refund. See our full Return Policy for details.
Is there a warranty on LumiLiving products?
Yes — every product comes with a 6-month quality warranty. If anything goes wrong due to a manufacturing defect, we'll replace it.
Which payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, and EFT via Yoco and Peach Payments. All transactions are secured with bank-level encryption.
Can I change or cancel my order?
If your order hasn't shipped yet, email us at contact@lumiliving.co.za with your order number and we'll sort it out.
How do I contact customer support?
Email us at contact@lumiliving.co.za — we respond within 24 hours on business days. You can also reach us via our Contact Page.
Where is LumiLiving based?
We're a South African online retailer. Our operations and customer support team are based in South Africa.
Do you offer bulk or trade discounts?
Yes! For bulk orders or trade enquiries, email us at contact@lumiliving.co.za with details about what you need and quantities.
Still have questions? Get in touch — we reply within 24 hours.